April 8, 2020


Libraries over the years have struggled to say relevant with the tide of digital channels and online consumption of content and resources. Towns, municipals and institutions have maintained these physical establishments as a resource for both on-site and digital resources. With the COVID-19 pandemic, we are seeing the majority of libraries shutting their doors and forcing their visitors to turn to their own digital channels for information and resources.

Possible COVOTS

  • Libraries need to push for online eBook access to their catalogue of books and resources, ensuring their regular visitors can continue to access the free resources
  • Libraries can shift to a digital check-out process, allowing residents to check out books online, and collect these books from a safe pick up zone
  • Keep the Wi-Fi on in the library and look to extend the range out to the parking lots, so people can access library Wi-Fi without leaving their cars
Example of a COVOT

KCLS Libraries turns to digital during coronavirus pandemic

King County libraries has closed all 50 library locations across the Seattle area and made huge efforts to provide their services all online and through phone and chat support.

Example of a COVOT

Example of a COVOT

Submit a COVOT

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